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Satisfaction surveys

Valuation of degree services

Academic year 2018-2019

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Ratings of the University's services by undergraduates
      GENERAL OPINION
OF THE SERVICE		 OVERALL SERVICE RATING % Usage
PERSONAL TUTORIALS     8,75 8,80 49,70%
CLASSROOMS     7,44 7,26 83,64%
CAFETERIA     7,75 7,63 85,82%
REPROGRAPHY     7,00 6,92 66,18%
COMMON AREAS     8,45 8,36 87,37%
COMPUTER ROOMS     7,92 7,80 17,83%
STUDENT SERVICES     7,94 7,93 16,28%
VOLUNTEER CLASSROOM     8,01 8,39 5,19%
LIBRARY     8,17 8,02 78,40%
SECRETARIAT     7,34 7,35 53,28%
STUDENT PORTAL     8,19 8,22 88,70%
LANGUAGE LABORATORY     7,93 7,96 4,74%
ACADEMIC INFORMATION     8,49 8,45 8,86%
SCHOLARSHIPS, PRIZES AND STUDY GRANTS     8,02 8,25 11,19%
CULTURAL ACTIVITIES     8,22 7,81 4,63%
SPORTS ACTIVITIES     7,72 7,49 8,39%
EUROPEAN DOCUMENTATION CENTRE     8,63 8,40 2,89%
MEDICAL SERVICE     8,62 8,47 3,80%
PSYCHOLOGY OFFICE     8,33 8,44 2,19%
CARETAKER'S OFFICE, ORDERLIES, JANITORS     8,90 8,79 32,17%
PASTORAL     8,90 8,73 4,23%
BUSES     8,02 8,10 26,27%