UNIVERSITY OMBUDSPERSON
The University Ombudsperson's mission is to defend and protect the rights, duties, and legitimate interests of the members of the university community, with the primary aim of contributing to the improvement of the quality and proper functioning of the University. They will carry out their duties with autonomy, independence, freedom, and according to their judgment, and will not be subject to any mandate.
Actions
|
|
STUDENTS
|
PDI
|
PAS
|
RELATIVES
|
ALUMNI
|
OTHER
|
TOTAL
|
|
MEDIATIONS
|
36
|
5
|
--
|
9
|
1
|
--
|
51
|
|
REFERRALS
|
3
|
--
|
--
|
1
|
--
|
--
|
4
|
|
WITHDRAWALS
|
3
|
--
|
--
|
--
|
1
|
--
|
4
|
|
COMPLAINTS OR CLAIMS
|
|
9
|
2
|
5
|
--
|
1
|
22
|
|
INQUIRIES
|
5
|
8
|
2
|
4
|
1
|
1
|
21
|
|
ADVICE REQUESTS
|
8
|
6
|
2
|
1
|
1
|
3
|
21
|
|
OTHER*
|
10
|
4
|
4
|
1
|
--
|
2
|
21
|
|
TOTALS
|
70
|
32
|
10
|
21
|
4
|
7
|
144
|
*OTHER: INFORMATION REQUESTS, SUGGESTIONS, REPORTING AND RAISING ISSUES, PRECAUTIONS OR EVENT RECORDS.